“I came to Total Lending Concepts with the intent to refinance my current mortgage. From the start, Crystal Bunting was wonderful to work with. She took the time to explain all the details and over the course of several weeks, made sure I was right on time with all the documents for the upcoming closing. Both her and Stephanie Olson did a fantastic job and made me feel at ease with something I knew very little about. I knew Crystal had my best interest to heart and wasn’t going to steer me into something I might regret. I would highly recommend Total Lending Concepts and Crystal Bunting. She was simply a joy to work with and made the entire process so easy.”